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Online Gambling Watchdogs
When players need help resolving an issue with an online casino,
they should contact an online gambling watchdog. Their are a variety
of watchdog groups on the Internet that help players get paid when
the casinos are unwilling to part with the funds.
The best way to resolve a problem with a casino is to keep track of
your bankroll, take screenshots of your wins, keep track of the
playthrough requirements for your bonuses, and contact the casino
directly to try and resolve the problem on your own.
If you are unable to resolve the problem on your own, the next
option would be to contact the site that you visited before
you visited the casino. If somebody was advertising the
casino and you clicked on their link, then try to send them
an e-mail letting them know that you signed up through them
and that you'd really like their assistance with this problem.
They are likely to contact the casino on your behalf.
If your unable to get any assistance from the advertiser, then
you should contact us for assistance or eCOGRA. eCOGRA is
the regulatory body for many of the online casinos and if you have
a problem with one of the casinos in their program, then
they can help get the problem resolved. If the casino isn't
part of their program, then you should definately send
us an e-mail and we will help get the problem resolved.
If you visited a casino through our site and need assistance, please
contact us directly through the e-mail address that is available on our contact
page.
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